Privacy Policy

This Privacy Policy describes how Coo Can Bakery Limited (“we,” “our,” or “us”) collects, uses, and discloses your personal information when you visit our shop, use our website, or interact with us through our social media channels.

We only collect information that is necessary to provide you with our delicious bakes and beverages. This includes:

• Contact Information: Name, email address, and phone number (e.g., when you place a custom order or sign up for a loyalty program).
• Transaction Details: Details about the products you purchase, the date/time of the transaction, and the amount paid.
• Payment Information: We use secure third-party payment processors. We do not store your full credit card details on our systems.
• Technical Data: If you visit our website, we may collect IP addresses and browsing behavior via cookies to improve your experience.

We use your data to keep the bakery running smoothly:

• Order Fulfillment: To process your "McBobba," "McCoo," or "McCake" orders and ensure they get to the right person.
• Communication: To send you updates about your order or respond to your inquiries.
• Marketing: With your consent, we may send you "sweet" deals or news about new product launches.
• Safety & Legal: To comply with health and safety regulations or legal obligations.

We don't sell your data to third parties. We only share information with:

• Service Providers: Third parties who help us with payment processing, delivery, or email marketing.
• Legal Authorities: If required by law or to protect our rights and the safety of our customers.

We take the security of your information seriously. We use physical, electronic, and administrative safeguards to protect your personal data from unauthorized access or disclosure.

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request that we correct or delete your information.
• Opt-out of marketing communications at any time.

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us: 

Thebakehouse@coocanbakery.com

07367494547